Privacy Policy

1. Introduction

This Privacy Policy describes how Zoe Jewelry LLC (DBA ZOE) (“Zoe Charms,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit or interact with our website (zoecharms.com) or sign up for our promotions.
We value your privacy and are committed to protecting your personal information.

2. Information We Collect

We may collect the following information:

• Information you provide directly: Your name, email address, and phone number when you sign up for promotions, request customer service, or contact us through our website.

• Website usage data: Your IP address, browser type, pages visited, and the time and date of your visit. This is collected automatically for website performance and security purposes.

• Order information (if applicable): If we sell products online, we may collect billing and shipping details to complete your order.

3. How We Use Your Information

We use your information to:

• Respond to inquiries or customer service requests.

• Send promotions, coupons, and marketing communications (if you opted in).

• Improve and personalize your website experience.

• Protect against fraud or unauthorized website access.

4. Cookies

Our website may use cookies to improve functionality and analyze performance. Cookies do not personally identify you but help us understand visitor behavior.
You can disable cookies in your browser settings, but some features may not work properly as a result.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers (e.g., email marketing platforms) who help us operate our website or manage communications, provided they agree to keep your information confidential.
We may also share information if required by law or to protect our legal rights.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

• You can opt out of marketing emails by clicking “unsubscribe” in any promotional email.

• You may request to access, correct, or delete your personal data by contacting us at the email below.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal data we collect and how we use it.

• The right to request deletion of your personal data.

• The right to opt out of the sale of your personal data (note: Zoe Charms does not sell personal information).

• The right to non-discrimination for exercising these rights.

To exercise any of these rights, please contact us using the information below. We will verify your identity before processing your request.

9. Third‑Party Links

Our website may link to other websites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their policies before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website after changes indicates your acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:
Email: zoe@zoecharms.com
Mailing Address: Zoe Jewelry LLC (DBA ZOE), Galleria at Sunset Mall, Henderson, NV 89014